Services

Personalized Home Care Services

Every person’s needs are different. Our services are flexible and designed around your goals.

We offer compassionate, personalized services designed to support your health, independence, and quality of life. Whether you require short-term assistance, ongoing support, or specialized care, our interdisciplinary team is here to help you remain safe and comfortable in your own home.

Every person’s care journey is unique, and so are their needs. While our services are organized into categories, care often overlaps. A client receiving nursing care may also benefit from personal support, companionship, or help around the home, while someone receiving companion care may later require additional clinical or specialized services.

Nursing Services

Our Registered Nurses (RNs) and Registered Practical Nurses (RPNs) provide skilled clinical care tailored to your individual health needs. Services include:

  • Health assessments – Evaluating your overall health and care needs.
  • Medication administration – Safely giving prescribed medications.
  • Medication management – Organizing and monitoring medications.
  • Chronic disease management – Supporting ongoing health conditions.
  • Diabetes management – Helping manage diabetes safely.
  • Blood glucose monitoring – Checking and tracking blood sugar levels.
  • Wound care – Cleaning, dressing, and monitoring wounds.
  • Ostomy care – Caring for and managing ostomy needs.
  • Catheter care – Monitoring and maintaining urinary catheters.
  • Continence care – Support with bladder and bowel health.
  • Health education – Teaching clients and families about health and wellness.
  • Palliative care – Comfort-focused care for serious illness.
  • End-of-life support – Compassionate care during the final stages of life.

Personal Support Work

Assistance with everyday activities to promote comfort and independence.

  • Bathing – Help with bathing or showering.
  • Dressing – Assistance choosing and putting on clothing.
  • Grooming – Support with hair care, shaving, oral hygiene, and personal care.
  • Toileting – Assistance with toileting, continence care, and personal hygiene.
  • Mobility assistance – Help with walking and moving safely around the home.
  • Transfers – Assistance moving safely between beds, chairs, wheelchairs, and other surfaces.
  • Positioning – Helping prevent discomfort and pressure injuries through regular repositioning.
  • Exercise support – Encouragement and assistance with prescribed exercises and daily movement.
  • Meal preparation – Preparing nutritious meals and snacks based on your preferences and dietary needs.
  • Medication reminders – Prompting clients to take medications as prescribed (PSWs do not administer medication unless permitted by employer policy and provincial regulations).
  • Light housekeeping – Assisting with light cleaning, dishes, vacuuming, dusting, and maintaining a tidy home.
  • Laundry and linens – Washing, drying, folding clothing, and changing bed linens.
  • Grocery shopping and errands – Shopping for groceries, household essentials, and picking up prescriptions.
  • Appointment accompaniment – Providing transportation and support during medical appointments, shopping trips, or community outings.
  • Companionship – Offering conversation, social interaction, and meaningful engagement to reduce loneliness and promote emotional well-being.
  • Safety supervision – Monitoring for potential safety concerns and encouraging a safe home environment.

Compassionate Care

Providing social connection and meaningful companionship.

  • Friendly visits – Spending quality time together in a caring, supportive environment.
  • Conversation – Friendly chats, active listening, and emotional support.
  • Games and puzzles – Playing cards, board games, puzzles, or other favourite activities to promote cognitive engagement.
  • Walks – Accompanied walks indoors or outdoors to encourage movement and fresh air.
  • Exercise encouragement – Gentle stretching, mobility exercises, or physical activity as recommended.
  • Community outings – Assistance attending social events, community programs, or recreational activities.
  • Appointment accompaniment – Transportation and support before, during, and after medical appointments.
  • Transportation services – Assistance getting to appointments, shopping, or community events.
  • Shopping trips – Companionship and assistance while grocery shopping or running errands.
  • Meal companionship – Sharing meals together to encourage healthy eating and social connection.
  • Reading and hobbies – Reading books or newspapers, crafting, gardening, music, or enjoying favourite hobbies together.
  • Technology support – Assistance with video calls, phones, tablets, or staying connected with family and friends.
  • Memory stimulation – Conversation, reminiscence activities, photo albums, and cognitive engagement.
  • Emotional support – Providing encouragement, reassurance, and a compassionate presence.
  • Safety check-ins – Regular visits to ensure clients are safe, comfortable, and well.
  • Respite companionship – Providing supervision and meaningful engagement while family caregivers take a well-deserved break.
  • Pet companionship – Assistance with light pet care, walks, feeding, or enjoying time with beloved pets.
  • Accompaniment to religious or spiritual services – Support attending places of worship or spiritual gatherings.
  • Special occasion support – Assistance attending family celebrations, holidays, birthdays, or important events.
  • Promoting independence – Encouraging clients to participate in daily activities while providing support only where needed.

Mental Health & Counselling 

Supporting emotional well-being and mental health for the client as well as family members.

  • Emotional support – A compassionate professional to listen, encourage, and provide guidance.
  • Anxiety support – Strategies to reduce worry, manage stress, and build coping skills.
  • Depression support – Helping improve emotional well-being and reconnect with meaningful activities.
  • Adjustment to illness – Coping with a new diagnosis, chronic illness, disability, or changes in independence.
  • Adjustment to aging – Support through life transitions associated with aging and changing abilities.
  • Caregiver counselling – Emotional support, education, and coping strategies for family caregivers.
  • Grief and bereavement support – Compassionate counselling following the loss of a loved one or significant life change.
  • Life transitions – Support through retirement, relocation, hospitalization, or other major changes.
  • Chronic illness support – Helping individuals navigate the emotional impact of ongoing health conditions.
  • Crisis planning – Developing personalized plans to manage difficult situations safely.
  • Stress management – Learning practical techniques to improve resilience and reduce stress.
  • Social isolation and loneliness – Promoting connection, purpose, and meaningful engagement.
  • Coping skills development – Building healthy strategies to manage life’s challenges.
  • Family counselling and support – Helping families communicate, problem-solve, and navigate caregiving responsibilities.
  • Dementia caregiver support – Education and counselling for families caring for a loved one with dementia.
  • Palliative and end-of-life counselling – Emotional support for clients and families during serious illness and end-of-life care.
  • Advance care planning – Facilitating conversations about future healthcare wishes and personal values.
  • Advocacy – Helping clients understand their rights and access appropriate services.
  • Resource navigation – Connecting clients and families with community programs, healthcare services, funding opportunities, and support groups.
  • Care coordination – Collaborating with healthcare providers to support a holistic approach to care.
  • Wellness planning – Developing personalized strategies to support ongoing emotional and mental well-being.


Mental Health Support & Counselling is provided by:

  • Registered Nurse/ Psychotherapists through Kindred Path Home Care and 
  • Registered Social Worker/ Psychotherapists through Wholistic Counselling Services


Specialized Care

Specialized support for complex health conditions and changing care needs.

  • Dementia care – Personalized support for memory loss and cognitive changes.
  • Alzheimer’s care – Compassionate care for individuals living with Alzheimer’s disease.
  • Parkinson’s support – Assistance managing Parkinson’s symptoms.
  • Stroke recovery – Helping regain independence after a stroke.
  • Rehabilitation – Support during recovery from illness or injury.
  • Fall prevention – Reducing fall risks and improving safety.
  • Hospital discharge support – Helping clients transition safely home after hospitalization.
  • Overnight care – Overnight supervision and assistance.
  • Respite care – Temporary relief for family caregivers.
  • Palliative care – Comfort-focused support for clients and families facing serious illness.


Care Process: What to expect

We understand that reaching out for home care can feel like a big step. Whether you’re planning ahead, recovering from an illness, or looking for support for a loved one, our team is here to make the process simple, supportive, and personalized.

From your first phone call to your first home visit, we’ll guide you every step of the way and ensure you feel informed, comfortable, and confident in your care.

1. Initial Contact

Your first contact is an opportunity for the Care Coordinator to get to know you and understand how we can help.

You can use the Contact Form, Intake Form, or contact the office directly at 226-407-4079.

During this conversation, we will:

  • Listen to your concerns and answer your questions.
  • Learn about your current health, lifestyle, and support needs.
  • Explain the home care services we offer.
  • Discuss your goals, preferences, and expectations.
  • Provide information about scheduling, pricing, and available care options.
  • Arrange a complimentary in-home assessment if you’d like to move forward.

There is no obligation to begin services. Our goal is simply to provide information and help you determine the best next steps for you or your loved one.

2. Nursing Assessment

Your assessment is one of the most important steps in creating safe, personalized care.

A Registered Nurse or Care Coordinator will meet with you in your home to gain a complete understanding of your needs and how we can best support you.

During the assessment, we may discuss:

  • Your health history and current medical conditions.
  • Medications and treatment needs.
  • Your daily routines and level of independence.
  • Mobility, balance, and fall risks.
  • Personal care needs.
  • Nutrition and meal preferences.
  • Memory, cognition, and communication.
  • Emotional well-being and mental health.
  • Your home environment and safety considerations.
  • Family involvement and available supports.
  • Cultural, spiritual, and personal preferences.
  • Your goals for care and quality of life.

You’ll also have plenty of time to ask questions, discuss concerns, and learn more about our approach to care.

3. Care Plan 

Following your assessment, our team develops a personalized care plan based on your unique health needs, goals, preferences, and daily routines. Whenever possible, we create the plan together with you and, with your consent, your family or substitute decision-maker.

Your care plan may include:

  • Nursing services
  • Personal support
  • Companion care
  • Home support
  • Mental health support
  • Specialized care services
  • Visit schedules and frequency
  • Health and safety considerations
  • Goals for maintaining independence and well-being

Your care plan is a living document that is reviewed regularly and updated whenever your needs change to ensure you continue receiving the right level of care.

4. First Visit

Your first visit is designed to help you feel comfortable, welcomed, and supported.

Your caregiver will:

  • Introduce themselves and explain their role.
  • Review your care plan with you.
  • Confirm your preferences and daily routine.
  • Begin providing the agreed-upon services.
  • Answer any questions you may have.
  • Ensure you feel comfortable with the care being provided.
  • Document important observations and communicate with the care team as needed.

We understand that inviting someone into your home is a personal experience. Our caregivers take the time to build trust, respect your routines, and provide care with compassion, dignity, and professionalism.

4. Ongoing Support

Your first visit is designed to help you feel comfortable, welcomed, and supported.

Your caregiver will:

  • Introduce themselves and explain their role.
  • Review your care plan with you.
  • Confirm your preferences and daily routine.
  • Begin providing the agreed-upon services.
  • Answer any questions you may have.
  • Ensure you feel comfortable with the care being provided.
  • Document important observations and communicate with the care team as needed.

We understand that inviting someone into your home is a personal experience. Our caregivers take the time to build trust, respect your routines, and provide care with compassion, dignity, and professionalism.

Contact Us

ADDRESS:

4510 Rhodes Dr. Windsor ON, N8W 5K5

PHONE:

1-226-407-4079

FAX:

1-226-907-2777

Living and working on the traditional territory of the Three Fires Confederacy of First Nations, which include the Ojibwa, the Odawa, and the Patawatamie Peoples.